Privacy Policy

Welcome to Lao Link Academy! This Privacy Policy explains how we collect, use, and protect your information when you use our website and online courses, which are powered by WordPress.

1. What We Collect

When you interact with our site (signing up, enrolling in courses, leaving comments, or contacting us), we may collect:

  • Name and email address
  • Billing and payment details (processed securely via third-party payment gateways)
  • Course progress and quiz results
  • IP address and browser data (for security and analytics)

This data helps us provide a personalized and secure learning experience.

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Enroll you in courses and track your progress
  • Send you course updates and important notifications
  • Provide customer support
  • Improve our content and website performance

We will never sell or rent your data to third parties.

3. How WordPress Handles Your Data

Our site is built on WordPress, which uses cookies and stores some information to:

  • Help you stay logged in
  • Store course progress and site preferences
  • Improve site performance
  • Keep your session secure

WordPress also logs IP addresses for security and spam prevention (especially in comments and contact forms).

4. Payments & Security

Payments are handled through secure third-party services such as [Stripe, PayPal, WooCommerce Payments, etc.]. We do not store your payment information on our servers.

We protect your data using:

  • SSL encryption (HTTPS)
  • Secure server hosting
  • Regular updates to WordPress core, themes, and plugins
  • Role-based access for admins and instructors

5. Cookies

We use cookies to enhance your experience. These may be used to:

  • Remember login sessions
  • Keep track of your course activity
  • Collect anonymous data for analytics (via tools like Google Analytics)

You can disable cookies in your browser, but it may affect how the site functions.

6. Embedded Content & Third-Party Tools

Some course materials may include videos or tools from platforms like YouTube, Vimeo, or Google Forms. These platforms may collect their own data—please check their privacy policies.

We also use plugins and tools that may interact with your data (e.g., LearnDash, MemberPress, WooCommerce, Google Analytics), but we only use well-reviewed and secure plugins.

7. Your Rights

You have the right to:

  • Access the data we hold about you
  • Update or correct your personal info
  • Request deletion of your account and data
  • Withdraw consent for communications at any time

Just email us at https://laolinkacademy.org using the “contact us button” to make a request.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make any major changes, we’ll notify you on our site or via email.

9. Contact Us

If you have any questions about this policy or your data, submit them at:
 Home – Lao Link Academy by clicking the “contact us section” on the homepage